In order to receive the fastest Technical Support, please fill in this form entirely. When you have finished, select 'Submit' and you will be receive a reply within one business day.

*Because of clarity of communication issues, customers outside the U.S. and Canada will not receive phone support and must use the support form for customer support .

      NOTE: Before you contact technical support, please have a look at our Online Frequently Asked Questions. Chances are, you will find an instant answer to your problem.

 

 

Support Request Form

Company Name: 
Contact Name: 
Phone number: 
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Operating System:
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Customer Number: 
Product Version: 

Please give a brief (one sentence) explanation of the problem.  

Provide a detailed description of the issue along with any relevant information you might feel are important.

In addition to a summary of the problem, our support staff may have to view your customer database to replicate this issue.  If requested, you simply archive the database and email it to support@tredd.com as an attachment.

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We are celebrating our 15th year of producing quality software for the self storage industry with our latest release 7.1.4 on 26 Jan 2012.  Check out the What's New to read about the 50+ new features we added in the past year including Credit Card Processing with 80+ gateways including Authorize.net and many more features requested by our customers, such as how our software can help you be Earth Friendly and Green.

If you have any questions about our software, please contact us.

 

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